RETURN

At MOOD_1993, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 60-day return policy for customers in Canada, United States, Australia, New Zealand, and the United Kingdom.

How to Return:

  • You can return your item(s) within 60 days from the date of receipt for a full refund on the product cost.
  • No reason is required for the return.

Return Shipping:

  • MOOD_1993 will cover the return shipping costs for eligible returns from these countries.
  • To initiate your return, simply contact our customer support team at shop@mood1993.com, and we will provide you with a return shipping label.

Refund Process:

  • Once your returned item(s) are received and inspected, we will process a full refund for the product cost to your original payment method.
  • Please note that shipping fees are not refundable.
  • It may take several business days for the refund to appear in your account, depending on your payment provider.

We are committed to ensuring your satisfaction, and we’re happy to offer a hassle-free return process. If you have any questions or need assistance with your return, feel free to contact us via shop@mood1993.com !